Frequently Asked Questions

When did the festival start?

The festival first started in 2006 and was held at the Pavilion, Parkcity Everly Hotel Miri, Sarawak, Malaysia. It was then known as the Miri International Jazz Festival. Since then it has been its home to date. In 2011, the name was changed to Borneo Jazz, capitalizing on the magical name of ‘Borneo’. In 2018 the festival moves to Coco Cabana for the first time.

When is the festival usually held?

The festival is slotted to be held on the second weekend of May every year. This year it will be held over 3 days from 11 – 13 May, 2018.

Where is the venue?

The venue for this year will be Coco Cabana, Marina Bay, Miri.

Where can I stay?

There is a wide range of accommodation available in Miri.  For details please check the accommodation page.

How much are the tickets?

Check out our tickets page for information.

Where can I purchase tickets?

You can purchase tickets online. If you have any questions regarding tickets please contact TicketCharge.  You can also email us at

What do I need to do to be able to pick up my wristbands?

If you have bought your tickets online, please print out your E-Ticket or scan it and bring it to the Front Gate. Pease make sure the barcode print or scan correctly. If you do not have access to a printer, please have your order number to be checked at the Front gate of the Festival.

What do I need to do to be able to pick up my wristbands?

You just need to provide your E-ticket at the Front Gate.

Is re-entry allowed at the Festival?

YES, only with genuine and proper wristband issued by the Organiser at the Front Gate.

When do the gates open to go into the festival?

Please check the program updates for show times and entry details.

Will I be searched upon entry to the festival?

Yes, all items are subject to search prior to admission to the festival. Items not allowed into the Festival area must be returned to your vehicle or disposed of prior to admission.

What should I leave at home?

NO-pets, glassware, sharp objects or other large accessory items are allowed. The Organiser reserve the right to modify this policy to include any item that may impede the safety and enjoyment of others attending the Festival.

What form of payment are accepted at the festival?

Preferably CASH in Malaysian Ringgit currency please.

Is there ATMs at the venue?

Sorry, there is no ATM at the venue so please prepare your cash accordingly.

Will I be able to buy food and drinks at the festival?

YES, there will be varieties of food and drinks available. Our gentle reminder: – NO OUTSIDE FOOD OR BEVERAGES PLEASE.

Can I bring my own food and beverages into the Festival?

Sorry, but NO outside food or beverages may be brought into the festival. Thank you for your co-operation.

Does the festival offer disability assistance?

To request for assistance, please contact us at

What if it rains?

The festival will go on Rain or Shine, artists and times are subject to change without notice, no refunds.

I am a member of the media interested in covering the Festival.  Whom do I contact?

For media related interest, please contact Barbara Benjamin at

I am a photographer. Who do I arrange a photo pass through?

For all media questions and requests please email Barbara Benjamin at

How do I become a sponsor?

For Sponsorship information, please contact Angelina Patricia Bateman at

I am interested in volunteering, whom do I contact?

Please email Sarren Michael Abu at



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